If you are not pleased with your order, we are happy to accept an exchange or return for merchandise being shipped from within the United States Products must be unworn, in the condition you received them and in the original shoe box and packaging.
Merchandise can be returned up to 30 days of purchase.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed within 7-14 days. We will return the entire purchase price, but unfortunately we cannot refund any upgraded shipping charges. All returns will need to be received and processed by our warehouse within 30 days of purchase. You must ship your return in the original shoe box and shipping box to:
Ilene Berg Shoes
c/o The Brace Shop
6560 Rogers Circle, Suite 19
Boca Raton, FL 33487